Ace the Certified Case Manager Challenge 2025 – Get Ready to Manage Your Success!

Active and passive searches represent two important approaches to diligent searches in case management. Active searches involve proactive efforts to locate individuals, which may include direct outreach, phone calls, home visits, and the use of various technology tools to track down clients or their family members. This approach is characterized by engagement and initiative, showing a commitment to finding the necessary information to support clients effectively.

On the other hand, passive searches rely on information that is already available and require less intervention. This might include reviewing records, accessing databases, or waiting for information to be provided by relatives or community members. While passive searches can provide valuable insights, they do not necessarily involve active engagement and can sometimes lack timeliness.

Combining both active and passive search strategies ensures a comprehensive approach to locating and connecting with clients, supporting effective case management practices. Each has distinct advantages and applications that enhance a case manager's ability to fulfill their role effectively.