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An interviewer should not promise a child to keep their secret because this could compromise the safety of the child and limit the ability to report any harmful situations. Children may disclose sensitive information during interviews, and assuring them that their secrets will be kept could prevent necessary interventions or actions that need to be taken to protect the child's wellbeing. Instead, it's essential for the interviewer to communicate openly about the limits of confidentiality, particularly in circumstances where there is a risk of harm.

On the other hand, offering reassurance about helping them feel safe, providing supportive emotional validation, and creating a comfortable environment with appropriate engagement (like toys) can foster trust and encourage open communication from the child during the interview process. These approaches contribute positively to the child's experience and support their emotional needs.